For over a half-century, American educational children's television series Sesame Street has taught young people how to voice emotions, understand them and how to understand others. 

However, how they have handled Sesame Street character Rosita's neglect of a mother's two girls is currently being disputed. 

Out of Sesame Place and a stop to visit the characters, on recorded footage, the bilingual, Mexican-American Muppet can be seen giving everyone high fives and attention, except for two young black girls.

The mother of the two girls named Jodi, included the video on Instagram along with a caption that, in part, says, "This disgusting person blatantly told our kids no. Then, proceeded to hug the little white girl next to us!”

Jodi said that when she complained about the event, they looked at her as “crazy.” When she asked who the Sesame character was and supervisor, she was told they didn't know. 

"I will never step foot in Sesame Place ever again! And please feel free to repost this. Actually, run me my money back. So mad I stopped the video but it got me so mad when he blatantly told them no," Jodi said. 

Sesame Place has since sent out a statement regarding the incident. 

In response it reads, "Our brand, our park and our employees stand for inclusivity and equity in all forms. That is what Sesame Place is all about. We do not tolerate any behaviors in our park that are contrary to that commitment. We also are and have always been committed to making sure every family and every child has the best possible experience at our parks. We are incredibly disappointed when that does not happen. Regarding the incident yesterday, the costumes our performers wear sometimes make it difficult to see at lower levels and sometimes our performers miss hug requests from guests,” Sesame Place said. 

Blaming the difficulty to see from the costume has upset people on social media. 

"This is absolutely HEARTBREAKING! These two young Queens did NOT deserve to be blatantly singled out and ignored," Attorney Ben Crump said on Twitter.

"#Statement issued by #SesamePlace on the videos that surfaced over the weekend of two young African American girls who were ignored by a costumed character at a visit to its Philadelphia Amusement Park. Our eyes saw what we saw, more than once. Disappointed," Vanessa L. Gibson, 14th Bronx Borough President said on Twitter.

Sesame Place continues to deny the snub was intentional or racially motivated. 

“The Rosita performer did not intentionally ignore the girls and is devastated about the misunderstanding. We spoke to the family and extended our apologies and invited them back for a special meet-and-great opportunity with our characters. We apologize to these guests for not delivering the experience they expected and we commit to do our best to earn their and all guests’ visit and support,” Sesame Place said.