The Truancy Case Manager carries an active caseload of 25 youth and their families who are referred as a result of a youth in the family being truant from school; as well as conducting pre-court activities for perspective children/families. The Case Manager conducts an assessment of family and individual strengths and needs, participates in the development and implementation of a plan to improve school attendance of the identified truant youth and makes referrals which will address family and individual needs. The Case Manager conducts liaison work with the courts, Department of Human Service and the School District of Philadelphia. To assure continuous program quality and compliance with regulatory and licensing agencies, in cooperation with other program team members, the Truancy Case Manager assist in the development of new and the revision of existing policies and procedures. The Truancy Case Manger is additionally responsible for assisting in program development, implementation and evaluation.
Essential Job Functions:
Major highlights of the position requirements are noted below. Additional responsibilities may be assigned as required.
- Must pass CPR and First Aid Training.
- Must pass Safe and Positive Training.
- Responsible for timely, periodic submission of all required clearances and physicals.
- Complete an assessment on each youth and his/her family referred to program;
- Identify the developmental assesses present in the identified youth’s life;
- Participates, with others, in the development, implementation and evaluation of a plan to increase school attendance and increase developmental assesses;
- Based on the assessment make necessary referral for identified youth and/or family member;
- Meet with parent/guardian in the home twice per month for supportive counseling related to school attendance;
- Monitor the youth school attendance and performance by maintaining consistent, monthly contact with each youth’s school;
- Complete Court Report for assigned youth and submit to Program Supervisor at least three days prior to scheduled court hearing;
- Attend and testify at courts hearing at Regional Court and/or Family Court
- Be familiar with Department of Human Services Standards for Truancy Programs;
- Assist in the development, implementation and monitoring of evaluation procedures for the agency’s truancy program;
- Participate in evaluations by external agencies, as needed;
- Maintain record keeping and documentation procedures on youth and families according to program policies and procedures and regulatory criteria;
- Participate in team meetings and biweekly individual supervisory sessions;
Participate in a minimum of 40 hours of training related to position responsibilities, annually.
- Bachelor’s Degree in Social Work or related field
- Two (2) years of direct service experience with families
- Must be fluent in Spanish and English
Knowledge, Skills and Abilities:
- Valid driver’s license from the state in which you reside in and proof of car insurance, daily access to vehicle for daily travel to home visits, schools, and court hearings,
- Demonstrated knowledge of behavioral modification systems and child development
- Written and oral communication skills
- Computer literacy required
- Must be able to relate effectively with adults and youth
- Must be able to negotiate various systems providing advocacy for families in receiving needed services
- Must be able to establish relationships with other agencies and programs to facilitate joint projects, collaborations and partnerships
- Must have knowledge of adolescent development issues
- All new hires are required to go through mandated orientation.
- Comply with Agency Annual Training requirements.
Work Environment and Primary Work Locations:
- Flexible forty (40) hours per week
- Evening and/or weekend hours required
- Must be flexible to work on evening projects and some weekend activities
- Frequent visits to the homes and/or location of the child and families
- Schools facilities
- Before/after school program facilities
- Assigned Neighborhood Center
- High energy needed
- Moderate physical exertion required
- Ability to maintain composure in crisis situations with youth and adults.
- Must have ability to successfully complete Safe Crisis Management training
- Ability to restrain a youth physically and in accordance with agency guidelines