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Melva Torres, marketing operations specialist at Merck. Photo Courtesy: Melva Torres

Spotlight: Melva Torres

Melva Torres, a marketing operations specialist at Merck, is the fourth feature of our new Spotlight section. 

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For the fourth edition of the Spotlight series, AL DÍA conducted a Q&A with Melva Torres, a Marketing Operations Specialist at Merck, one of the largest pharmaceutical companies in the world.

Check out the Q&A here: 

 

Tell me about your background.

My name is Melva Torres, but everyone calls me Mel!

I graduated from Drexel University with a Bachelor’s in Business Administration, a minor in entrepreneurship and three majors in marketing, technology & innovation, and management.

 

Where did you grow up?
I was born in Ecuador, but moved to the U.S when I was 13 years old. I didn’t grow up with my parents because they both migrated to the U.S when I was very young. I am very close to my sister since she essentially raised me.

My siblings and I grew up in the eastern region of Ecuador, La Amazonia, with my grandparents until they passed away and then moved to Cuenca with other relatives until we migrated to Bucks County in Pennsylvania. 

 

How was the adjustment of moving to the States?

It was tough. I was a teenager and I had to leave my family and friends behind, but the feeling of reuniting with my parents was comforting. My dad moved to the U.S when I was about 2 years old and my mom moved when I was 5, so I really didn’t know them. I lived with my dad and my stepmother, who was American but didn’t speak Spanish. It was difficult communicating with her since I didn’t speak English -- school was also challenging for that same reason. Kids would bully me because I had an accent and I couldn’t understand what they were saying. 

These were just challenges that I had to overcome, but at the end of the day, I knew I was here for a reason and I wasn’t going to let anything get in my way. 

 

How did you get into marketing? And what attracted you to pursue this career?
In college, my concentration was in international business because I’ve always had a global vision, but ever since I took marketing I fell in love with it. When I took Intro to Marketing, my professor said something that I will always carry with me. He said, “Mel, you can create a great product, but if you don’t know how to position it in the market, there was never a product.” The same goes for professionals and how they market themselves. There are many professionals who have an impeccable background, but they don’t know how to network or how to position themselves in the right place, making it hard for them to succeed. 

What attracted me to marketing was all the marketing techniques and strategies I learned. Also the people aspect of marketing and the different projects that I learned about. It’s fascinating to see how I am now putting the theory I learned in school into practice in my current role. 

 

I understand you’re in the pharmaceutical industry, do you see a lot of Latinos in your field? If not, why do you think that is?

I don’t see a lot of Latinos. I started my career with Merck, which is an amazing biopharmaceutical company, but conservative like most pharma companies. There is a small percentage of Latinos in my company and perhaps it has to do with where we are located, but I know in pharma in general Latinos are not well represented. 

I think there are a lot of barriers. The pharmaceutical industry has been very white-male dominated for many years and there hasn’t been a lot of opportunities for other “minorities” to be in C-suite positions. We are now starting to see more opportunities for “minorities”, but it is not enough. For women, I think the problem we have is that we are scared and we undermine our abilities. Being in a male-dominated industry, I used to question myself with things like, “Can I do this?,” I would worry about having an accent, and I would even question my background.

I know there are many people who still have these thoughts, fears, and lack confidence. People have the abilities and credentials to do the job, but they don’t have the confidence to go for it - and that is what we need. There are moments where I have to get myself out of this mentality and I strive to help others do the same because if not, we will be stuck in the same position for years to come. 

 

Can you tell us a few of the challenges you’ve encountered and maybe one important lesson learned?
The challenges I’ve encountered has to do with being a young professional in a field with senior people. The challenge was getting them to listen, to be open to innovation, and how do I make them act on my ideas. 

I made an important decision that I think made a huge difference. Do I follow the wagon or do I want to go in a different direction? I chose to take a different route. I think a lot of Latinos make the mistake of trying to fit in and impersonating someone they’re not and it shouldn’t be that way. You should create your own space, but leaving the door open for others to fit in that space. We shouldn’t be ashamed of having an accent. On the contrary, we should embrace that. 

 

How do you stay motivated? Any tips?
When I’m lacking motivation or feel stressed, I think about my journey and my parent’s struggles to bringing me here. I also think about how hard I’ve had to work to be in the position I am today. Part of my motivation is also the people that surround me -- my family, my friends, my ALPFAMILIA, and amazing coworkers -- who support everything that I do. My nephews are very special to me, I want to be a role model to them, not just their aunt. 
 
 
Walk us through your future. Where do you see yourself in 1, 5, and 10 years?
I see myself developing new skills, continuing growing with ALPFA, and moving up in my company within one year. 

In five years, I see myself as a more accomplished professional, perhaps going back to school, and in a higher leadership position within my company. 

I will be 37 in ten years, so I hope I have established a family. I hope to have a second degree with a different concentration and maybe be married (I don’t know about that). I hope by then I will be in a higher leadership position and even a global position since that is something that I have always wanted.

 

Quick Fire Questions
1. One word that BEST describes you?
Giver.

 

2. One thing most people don’t know about you?
I am a nerd! I love school and love studying. 

 

3. Best way to deal with stress?
By remembering your mission or the reason why you are where you are. I would also add not to take life too serious because you never know when will be your last day. 

 

4. What’s one of your pet peeves?
People who are on their phones 24/7 and liars. 

 

5. Favorite hobbies or pastimes?
I love cooking and entertaining people.
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